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=Repairing instruction=
A number of Gemini x27 unit have received a wrong update which affected the device functionality.
In order to fix the affected Gemini you will need to flash the corrupted Android software in your device with a fixed version. You will need a PC with either Windows or Linux to do this, we suggest to use Windows as it has the best compatibility with the flash tool. Please follow the steps below to fix your Gemini.
<div style='"text-align: justify;'">Once downloaded, unzip the archive. You will find a folder called '''FlashToolDrivers''', open the folder and double click on the '''Install''' file. Allow the installation to complete by clicking Yes when asked to make changes.</div>
Now that the drivers have been installed, we can download the Windows flash tool: [http://support.planetcom.co.uk/download/FlashToolWindows.zip Windows Flash Tool]
If you use Linux you don't need any drivers and you can proceed directly to download the [http://support.planetcom.co.uk/download/FlashToolLinux.tgz Linux flash tool].<span style="color: #252525; font-family: 'Source Sans Pro', sans-serif; font-size: 15.008px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">You will need a 64 bit Linux machine and you might need root access to run it. </span> ===2 – Download Firmware=== Download the 4G Gemini x27 software<br /> Once you have downloaded the firmware for you, please extract the zip file. ===3 – Flashing the Android Firmware===<div style='text-align: justify;'>Once downloaded please unzip both the flash tool and the firmware. Next, on Windows just run the flash tool by double clicking on '''flash_tool''' in the '''FlashToolWindows''' folder .On Linux, t<span style="color: #252525; font-family: 'Source Sans Pro', sans-serif; font-size: 15.008px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">he executable file is flash_tool.sh. </span><span style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration: none; caret-color: #2b2e2f; color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; font-size: 14px; text-size-adjust: auto; float: none; display: inline !important;">If you get a BROM error when connecting the Gemini (see flash_tool console log) then you should follow this guide </span>[https://forum.xda-developers.com/general/rooting-roms/tutorial-how-to-setup-spflashtoollinux-t3160802/page16 https://forum.xda-developers.com/general/rooting-roms/tutorial-how-to-setup-spflashtoollinux-t3160802/page16]<span style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration: none; caret-color: #2b2e2f; color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; font-size: 14px; text-size-adjust: auto; float: none; display: inline !important;"> - specifically the 2 points regarding udev rules.</span></div>
<span div style="color: #252525; font-family: 'Source Sans Pro', sans-serif; font-size: 15.008px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: startjustify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">You will need a 64 bit Linux machine and you might need root access to run it. The executable file is flash_tool.sh. </span'><span style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration: none; caret-color: #2b2e2f; color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', Tahoma, Verdana, sans-serif; font-size: 14px; text-size-adjust: auto; float: none; display: inline !important;">If you get a BROM error when connecting the Gemini (see flash_tool console log) then you should follow this guide On both Windows and Linux, u</span>[httpsse the choose button as in the following screenshot to load the scatter file that you will find inside the downloaded firmware. In particular:<//forumdiv>* Downlad-Agent should be set to the file MTK_AllInOne_DA.xda-developersbin, which is located in the FlashToolWindows folder.com/general/rooting-roms/tutorial-how* Scatter-loading file should be set to-setup-spflashtoollinux-t3160802/page16 https://forumthe specific scatter file (Android.xda-developers.com/general/rooting-roms/tutorial-how-txt) of the firmware that you want to-setup-spflashtoollinux-t3160802/page16]<span style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration: none; caret-color: #2b2e2f; color: #2b2e2f; font-family: 'Lucida Sans Unicode'flash, 'Lucida Grande', Tahoma, Verdana, sans-serif; font-size: 14px; text-size-adjust: auto; float: none; display: inline !important;"> - specifically which is located in the 2 points regarding udev rulesfirmware folder.</span>