Difference between revisions of "CosmoBugReport"

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To be able to send detailed bug reports you will need to enable USB debugging first.
 
To be able to send detailed bug reports you will need to enable USB debugging first.
  
* Press Fn+Del to go to Settings
+
* Press Fn+Del to go to Settings and scroll down to the bottom of the list and select System<br />[[File:Screenshot_20200626-155348.png|800x400px|center|border]]
* Scroll down to the bottom of the list and select System<br /><br />
 
 
* Scroll down to the bottom of the list and select Advanced<br />[[File:Screenshot_20200626-154452.png|center|800x400px|border]]
 
* Scroll down to the bottom of the list and select Advanced<br />[[File:Screenshot_20200626-154452.png|center|800x400px|border]]
 
* Scroll down to the bottom of the list and select About phone<br />[[File:Screenshot_20200626-154504.png|center|800x400px|border]]
 
* Scroll down to the bottom of the list and select About phone<br />[[File:Screenshot_20200626-154504.png|center|800x400px|border]]
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* Finally, tap on the "Take bug report" option and select "Full report".
 
* Finally, tap on the "Take bug report" option and select "Full report".
  
[[File:Screenshot_20200626-153752.png|800x400px|center|border]]
+
[[File:Screenshot_20200626-153752.png|center|800x400px|border]]
  
 
* Collecting the bug report will take some time. Once finished you will find it in the notification area.
 
* Collecting the bug report will take some time. Once finished you will find it in the notification area.
  
[[File:Screenshot_20200626-154141.png|800x400px|center|border]]
+
[[File:Screenshot_20200626-154141.png|center|800x400px|border]]
  
 
* Tap on it to share it via email to '''cosmobugreport@planetcom.co.uk'''
 
* Tap on it to share it via email to '''cosmobugreport@planetcom.co.uk'''
 
  
  
  
 
== ==
 
== ==

Latest revision as of 17:03, 26 June 2020

The following is a step-by-step guide thta can be used to send detailed bug report to Planet Computers.

Thank you for your cooperation!


Enable USB debugging

To be able to send detailed bug reports you will need to enable USB debugging first.

  • Press Fn+Del to go to Settings and scroll down to the bottom of the list and select System
    Screenshot 20200626-155348.png
  • Scroll down to the bottom of the list and select Advanced
    Screenshot 20200626-154452.png
  • Scroll down to the bottom of the list and select About phone
    Screenshot 20200626-154504.png
  • Scroll down to the bottom of the list and tap on Build number multiple times until you see the "You are now a developer" screen
    Screenshot 20200626-154517.png
  • Now, go back and select Developer options
    Screenshot 20200626-155124.png
  • Finally, tap on the "Take bug report" option and select "Full report".
Screenshot 20200626-153752.png
  • Collecting the bug report will take some time. Once finished you will find it in the notification area.
Screenshot 20200626-154141.png
  • Tap on it to share it via email to cosmobugreport@planetcom.co.uk