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BugReport

5 bytes added, 11:34, 28 May 2019
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Thank you for your cooperation!
 
[[File:Screenshot_20190528-100148.png|center|800x400px|border]]
 
 
 
==Enable MTK Logger==
* Start the dialler application and type the following code: *#*#3646633#*#*<br />[[File:Screenshot_20190528-101517.png|center|800x400px|center|border]]* Go to the Log and Debugging tab and tap on MTKLogger<br />[[File:Screenshot_20190528-101529.png|center|800x400px|center|border]]
* Now press the start button to start saving logs.
[[File:Screenshot_20190528-101549.png|center|800x400px|center|border]]
==<br />Saving logs==
After the last action, logs are now being saved on the device. It's a good idea to restart the unit at this point, so that any log related to device initialisation is also recorded. After reboot, please repeat the action that causes the trouble. When the issue has been reproduced, simply scoll down form the top to reveal the MTKLogger menu and stop the logger.
[[File:Screenshot_20190528-101604.png|center|800x400px|center|border]]<br /> 
The logs created by MTKLogger are in the /mtklog folder in the Internal Storage. One way to send the logs back to Planet Computers is to connect your Gemini to a computer, copy the mtkfolder to the computer, compress it and then send  the archive using a cloud service, such as [https://www.mailbigfile.com https://www.mailbigfile.com]
[[File:Screenshot_2019-05-28_at_10.28.13.png|center|801x379px|center|border]]<br />[[File:Screenshot_2019-05-28_at_10.28.47.png|center|601x475px|center|border]]