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# The next step will move the Updatepackage.zip file from the Downloads folder to the root of the internal storage:
#* Run the '''Files '''application
#* From the Downloads folder, long-tap on the Updatepackage.zip file, then tap on the three-dots icon on the top left of the screen and select 'Move to...'<br />[[File:Screenshot_20200328-134752.png|center|800x400px|border]]<br />[[File:Screenshot_20200328-134800.png|center|800x400px|border]]
#* Now tap on the three-dots icon on the top left of the screen again and select 'Show internal storage'<br />[[File:Screenshot_20200328-134809.png|center|800x400px|border]]
#* On the left side, tap on the menu icon and then select Cosmo_Communicator<br />[[File:Screenshot_20200328-155947.png|center|800x400px|center|border]]
#* Finally, tap on the MOVE button<br />[[File:Screenshot_20200328-134818.png|center|800x400px|border]]
The next step is to start the update of the new firmware. # Now run Run the Settings application# Scroll to the bottom and select AdvancedSystem<br /><br /># Select Wireless update<br />[[File:Screenshot_20200328-134907.png|800x400px|center|border]]# Now tap on the advanced menu icon on the top-right of the screen<br />[[File:Screenshot_20200328-161038.png|800x400px|center|border]]# Select Local update and the 'Install Now' option<br />[[File:Screenshot_20200328-134924.png|center|800x400px|border]]<br />[[File:Screenshot_20200328-134928.png|800x400px|center|border]]
Your Cosmo will now start the installation of the v21 firmware. After the installation ends, your device will reboot and will ask for the current password. To proceed, enter any password and press the 'Reset' button. The device will begin a factory reset and after that your device will be updated to the new firmware.
